Home Refund & Cancellation Policy
Refund & Cancellation Policy
Refund Policy:
#Refunds will be done only through the Original Mode of Payment.
When applicable we will refund customers for their tour purchase or product, however please review the corresponding policy to see if any fees apply.
Payments with a credit card will be refunded back to the original credit card, and this can only be done after 2-5 business days for processing. Payments made via check, will be refunded with an Incel Tourism LLC check, which would be processed within 2-5 business days. Payments made in cash, money order, or cashier check will be paid back in cash only when the original receipt is presented.
Cancellation Policy
In the event of cancellation of tour/travel /services due to any avoidable or unavoidable reason(s) we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
Cancellation Policy
In the event of cancellation of tour/travel /services due to any avoidable or unavoidable reason(s) we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
- (i) 60 days prior to arrival: 10% of the tour/service cost
- (ii) 45 days prior to arrival: 20% of the tour/service cost
- (iii) 15 days prior to arrival: 25% of the tour/service cost
- (iv) 7 days prior to arrival: 50% of the tour/service cost